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The data of the cash registers is accessed by the NAV online with a direct query, which requires an online data connection. To do this, the operator must conclude a subscriber contract with a communications service provider, who can provide the necessary data connection for the provision of data to the cash register. If the communications service provider suspends or restricts the data connection service provided to the cash register operator, the NAV blocks the cash register based on the signal of the communications service provider.
The NAV does not examine the reasons for which the service has been suspended or restricted (e.g. fee debt, non-compliance with other contractual obligations, etc.), this is exclusively the subject of a contractual relationship between the operator and the service provider, which is not within the competence of the NAV. If the communications service provider notifies the NAV that it is suspending or restricting the service in the case of a cash register, the NAV automatically blocks the cash register.
How do you know if NAV has blocked the cash register? There are a few ways to be certain that NAV has created this blockage, and they are:
- The cash register prints a technical document:
When blocking, the NAV instructs the cash register to print a so-called technical information document. The printed document says that NAV blocked the cash register. The cash register prints the information document automatically after the first day's closing after receiving the print instruction.
2. NAV sends an information letter to the operator's storage space
In all cases, the NAV also sends an information letter about blocking to the storage space of the cash register operator (KÜNY-hosting or Company Gate). The information letter contains the AP number of the blocked cash register, the reason for the blocking, and more details about the blocking.
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