Issuing invoices or receipts with QR and TicketBAI identifiers

Is the response from the TicketBAI service necessary to be able to issue the invoice/receipt with QR and TicketBAI identifiers? Let us remind you that TBAI requirements are new requirements that must be fulfilled for operations in the Basque region in Spain. Legislation, both legal and technical, has determined the main rules and conditions that must be met.

One of the questions that arise in the terms is whether it is mandatory to wait for the response of the TBAI service to be able to issue a receipt/invoice with all mandatory elements. The answer is no, there is no obligation to wait for a response from the TicketBAI service. Both the TicketBAI identifier and the QR code must be generated by the software that issues the invoice without the intervention of the TicketBAI service. The TicketBAI guarantor software has all the information for the generation of the TBAI identifier and, consequently, the QR code. In this way, in the event of communication problems or problems with the TicketBAI service itself, it is possible to issue invoices and deliver them to the buyer.