Fiscal subject related
In accordance with the new rules, for shipments that have been purchased through e-commerce and that are imported into the EU/RH area, an H7 declaration can be submitted, provided that the actual value of the shipment does not exceed EUR 150 and that the imported goods are not subject to prohibitions or restrictions, such as alcohol, tobacco products, perfumes, or toilet waters.
At the same time, such shipments are subject to customs exemption in accordance with Art. 23. Council Regulation (EC) no. 1186/2009 of November 16, 2009, on the establishment of a system of exemption from customs duties in the Community, while VAT is charged:
- through the IOSS procedure, which stipulates that the buyer has paid VAT to the seller at the time of purchase; or
- At the time of customs clearance, i.e., receipt of the shipment by the postal or courier operator
If the IOSS procedure is applied in the UCD, the VAT IOSS number of the seller or e-interface must be indicated. In doing so, it is emphasized that the VAT IOSS number must be forwarded by the sender (seller or e-interface) and requested at the time of submission of the import customs declaration (either in the form of H7 or in the form of the regular import declaration, H1).
In accordance with the different practices of the customs services in the EU, as well as due to the previous abuses of the VAT IOSS number, the General Administration for Customs and Taxes supplemented the existing manual for the import and export of low-value shipments with "Guidelines for Member States and Trade" on VAT in e-commerce.
Only in the case that the wrong VAT IOSS number was initially sent to the UCD, such as a mistake in writing that number or the like, is it allowed to subsequently submit a UCD with the correct VAT IOSS number.
In the event that the recipient was charged VAT both by the seller and at the time of importation, the recipient must contact the seller for a VAT refund.
Other news from Croatia
Croatia: Fiscalization 2.0 - List of Certified Information Intermediaries Published

Under Croatia’s Fiscalization 2.0 framework, the Tax Administration has released an official list of certified information intermediaries authorized to provide eInvoicing, fiscalization, and eReporting services. Taxpayers must use these registered intermediaries to ensure secure, compliant exchange and fiscalization of eInvoices, with authorization managed through the FiskAplikacija platform. As... Read more
Croatia Introduces eReporting System within Fiscalization 2.0

As part of Croatia’s new Fiscalization 2.0 framework, the Tax Administration introduced eReporting (eIzvještavanje) via the FiskAplikacija platform, enabling taxpayers to submit and view data on deliveries, invoice rejections, and payments in real time. Through FiskAplikacija or web services, issuers must report invoice and payment data according to prescribed XML standards, ensuring synchronizat... Read more
The Implementation of Fiscalization 2.0 in Croatia

Croatia’s Fiscalization 2.0 introduced major changes starting September 1, 2025, including the removal of fiscalization for accompanying documents and the abolition of cheque-based receipt fiscalization. These updates required middleware solutions to be restructured to maintain compliance. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? LoginNew document was uploaded: Q&A from the webinar: Introduction to Fiscalization 2.0 in Croatia

On September 25th, 2025, Fiscal Solutions organized a free webinar on the topic of "Introduction to Fiscalization 2.0 in Croatia." The webinar was held by Fiscal Solutions Legal Consultant Vukašin Santo and Technical Consultant Ištvan Božoki. Let’s find out more about answers to questions asked during the webinar. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? LoginNew webinar was uploaded: Recorded webinar: Introduction to Fiscalization 2.0 in Croatia

Croatia is moving into the next era of fiscalization – Fiscalization 2.0. On September 25 , 2025, Fiscal Solutions organized a free webinar on the topic „Introduction to Fiscalization 2.0 in Croatia“ The webinar was held by Nikolina Basić, Legal Consultant at Fiscal Solutions. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? LoginNew event was created: Reminder - Join our free webinar: Introduction to Fiscalization 2.0 in Croatia

Croatia is moving into the next era of fiscalization – Fiscalization 2.0. This upgrade means enhanced reporting, deeper integration with business software, and real-time transaction monitoring by the Tax Administration. 📅 𝐋𝐢𝐯𝐞 𝐖𝐞𝐛𝐢𝐧𝐚𝐫 – 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟐𝟓𝐭𝐡 𝐚𝐭 𝟑 𝐏𝐌 Here’s what we’ll cover: 1️⃣ Current state of fiscalization in Croatia2️⃣ Fiscalization 2.0 – introduction & i... Read more
Croatia Announced Intensified Tax Inspections Until Year-End

From September 20 to December 31, 2025, Croatia’s Tax Administration will conduct intensified inspections focusing on tax reporting, bookkeeping, and payroll compliance in high-risk sectors. Targeted industries include specialized construction, retail trade (especially e-commerce and foreign VAT obligations), and sports and recreational activities such as gyms and play centers. The Croatian Tax Ad... Read more