Almost two months later, and with less than 60 days until the euro becomes the official Croatian currency, some retailers continue to display prices only in kuna, ignoring the obligation to dual display prices, while others have partially corrected the omission but not completely.
It is necessary to state that the main function of the dual display of prices with a fixed conversion rate is to protect consumers from possible unjustified price increases, and also to adjust them to the new currency.
Therefore, it is interesting to see how different retailers manage to find different solutions for this.
Common omissions in the dual display of prices in Croatia
Public
Croatia
Author: Kristina Dosen
Category:
Fiscal subject related
Views:
870
Content accuracy validation date:
24.11.2022
Content accuracy validation time:
08:11h
Some retailers initially ignored the requirement to dual display prices and only recently converted the prices from kuna to euros on the online trading platform's home page. However, when the customer clicks on it and selects a specific product that they want to buy, the price remains displayed only in kuna, as well as throughout the purchase process up to the shopping cart and payment. This is considered an omission, and the prices must be dually displayed on the total amount of the shopping cart, on the total amount at the end of the purchase on the order confirmation, and finally on the receipt.
Some retailers came under inspection because they converted their prices in euros intended for eurozone markets into kuna instead of converting the price from kuna to euros, which led to an increase in prices due to the introduction of the euro. According to the State Inspectorate, the inspection is still ongoing.
Penalties for failure to display prices in both currencies can range from 20.000 to 100.000 HRK, but before the fines, the state inspectorate warns traders about incorrect price display. Portals and platforms usually lack a clearly and visibly displayed fixed conversion rate.
Other news from Croatia
Notice to Users of the FiskAplikacija and MikroEračun Applications in Croatia
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Croatia’s Tax Administration warns that FiskAplikacija and MikroEračun can only be accessed through the official ePorezna system, and similar external websites are not legitimate. Users should log in exclusively with NIAS credentials via ePorezna to avoid data misuse, and official guides are available to support correct access The Tax Administration informs users of the FiskAplikacija and MikroEra... Read more
Croatia: Upcoming Regulation on the Fiscalization of Receipts in End Consumption (B2C)
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Croatia has launched a public consultation on a new regulation detailing the technical and procedural requirements for fiscalizing receipts issued to end consumers, including those from self-service devices. The proposal standardizes data structures and communication protocols to ensure greater compliance, transparency, and consistency across all sales channels The Regulation on Fiscalization of R... Read more
New document was uploaded: S4FiscalBackoffice Patch
Author: Dejan Šijačić
S4F backoffice patch is intended for users who have already installed S4F backoffice and are intended to update existing installations to latest version. To do so apply only patches that are marked with version number that is newer than your currently installed instance of backoffice. Please make sure to install all available patches sequentially (without skipping). This package contains instruction, release notes, changelog and software packages required for deployment of this software component. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? Login
Taxpayers in Croatia: Secure Your eInvoice Intermediary in FiskAplikacija — Deadline Approaching
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Taxpayers must confirm their chosen eInvoice information intermediary through the FiskAplikacija system by December 31, 2025, where they can view and select from intermediaries who have published them. Any new confirmation automatically revokes a previous one, and taxpayers should only approve intermediaries with whom they have a valid contractual relationship. The Tax Administration informs taxpa... Read more
Croatia: Fiscalization 2.0 - List of Certified Information Intermediaries Published
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Under Croatia’s Fiscalization 2.0 framework, the Tax Administration has released an official list of certified information intermediaries authorized to provide eInvoicing, fiscalization, and eReporting services. Taxpayers must use these registered intermediaries to ensure secure, compliant exchange and fiscalization of eInvoices, with authorization managed through the FiskAplikacija platform. As... Read more
Croatia Introduces eReporting System within Fiscalization 2.0
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
As part of Croatia’s new Fiscalization 2.0 framework, the Tax Administration introduced eReporting (eIzvještavanje) via the FiskAplikacija platform, enabling taxpayers to submit and view data on deliveries, invoice rejections, and payments in real time. Through FiskAplikacija or web services, issuers must report invoice and payment data according to prescribed XML standards, ensuring synchronizat... Read more
The Implementation of Fiscalization 2.0 in Croatia
Croatia
Author: Vukašin Santo
Croatia’s Fiscalization 2.0 introduced major changes starting September 1, 2025, including the removal of fiscalization for accompanying documents and the abolition of cheque-based receipt fiscalization. These updates required middleware solutions to be restructured to maintain compliance. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? Login