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Public Austria, Italy, Lithuania, Other countries, Slovenia 5 Countries Author: Kristina Dosen
In terms of volume, cash payments at the point of sale have decreased recently. Throughout the pandemic, this drop accelerated. 59% of transactions in 2022 were made in cash. Cash transactions made up 79% of all transactions in 2016, compared to 72% three years earlier. Cash, however, continued to be the most popular payment option at POSs in the euro region.
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Content accuracy validation date: 19.01.2023
Content accuracy validation time: 14:51h

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For the first time, in 2022, when POS transactions were measured in terms of value, card transactions made up 46% of all transactions, compared to 42% for cash transactions. Cash transactions made up 47% of total transactions in 2019, while card transactions made up 43%. 

More customers than ever before were using mobile phone apps to make payments. In contrast to cash and card payments, their percentage of total POS payments was still quite small. In 2022, mobile phone payments represented 4% of total transaction value and 3% of total transactions (up from 1% in 2019).

Furthermore, the way that consumers pay for goods and services at POS terminals varies greatly among nations. In some nations, cash was used for the vast majority of POS transactions in 2022. Malta (77%), Slovenia (73%), Austria (70%) and Italy (69%), as well as Malta (65%), Lithuania (61%) and Slovenia (59%), had the highest percentages of payments in terms of both quantity and amounta (77%), Slovenia (73%), Austria (70%) and Italy (69%), as well as Malta (65%), Lithuania (61%) and Slovenia (59%), had the highest percentages of payments in terms of both quantity and amount. Card payments accounted for 70% of POS transactions in Finland (70%) and the Netherlands (67%) in 2022, as well as 52% in Luxembourg and 48% in Belgium. In Estonia, the percentage of card payments and the percentage of cash payments were nearly identical (both 46%).