Did you know that only 3.79 percent of commercial companies are involved in the Code of Ethics? It seems like people do not want government calculators!
When establishing the euro, local companies mostly disregarded almost anything that the state institutions tried that wasn't required by law. There is no demand for the Code of Ethics sticker; only three businesses continue to participate in the Price Movement application, and even citizens did not ask for more calculators after 60,000 were distributed mostly in silence. Secret shoppers funded by the state through several consumer protection associations were not particularly effective either.
Only 3.79 percent of commercial companies in Croatia are involved in the Code of Ethics
Public
Croatia
Author: Kristina Dosen
Category:
Fiscal subject related
Views:
676
Content accuracy validation date:
22.03.2023
Content accuracy validation time:
07:39h
As of March 1, 2023, just 1,046 businesses had signed up for the Code of Ethics, of which 172,438 are active in addition to being registered, with 27,579 of those businesses falling under the trade sector. This represents 3.79 percent of corporations that are registered for trade, or 0.6% of active enterprises. Access to the Code became available on August 16, 2022; by mid-September, 889 companies had already submitted applications; however, only 157 more did so after that. This leads to the conclusion that the businesses did not see the adoption of the Code of Ethics as beneficial to their operations.
By adhering to the Code of Ethics, an organization is promising to uphold its seven guiding principles, which include the pledge to refrain from unjustified price increases, to inform employees about the specifics of the euro's introduction, to fairly inform customers about the event through advertisements and promotions, and to correctly recalculate prices. After the launch of the euro in January, certain products saw significant price increases, which prompted the State Inspection to reach a settlement with business owners and fully disregard the Code of Ethics.
Up until December 31, 2023, all prices in Croatian retail must be displayed dually, both in euros and in kuna. To do this, the price in euros must be multiplied by a fixed conversion rate of 7.53450, and the corresponding amount in kuna must then be rounded up to two decimal places using mathematical rounding rules. By the end of the year, the Code of Ethics will be updated, although it is highly doubtful that businesses will find it useful for their operations.
You can find the mentioned Code of Ethics here.
Other news from Croatia
New document was uploaded: Guide for Transition to Fiscalization 2.0 in Croatia
Croatia
Author: Vukašin Santo
The purpose of this document is to provide a structured overview of Fiscalization 2.0 in the Republic of Croatia, with a particular focus on the main changes, scope, and obligations affecting the B2C and B2B/B2G segments. The document aims to explain how the upgraded fiscalization framework expands beyond traditional cash transaction reporting and evolves into a broader, digitally integrated reporting and control system. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? Login
Croatia Sets Rules for Seasonal Sales and Price Transparency in Retail
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Croatia’s Ordinance on Seasonal Sales (Official Gazette No. 117/22) regulates winter (from 27 December) and summer (from 1 July) seasonal discounts, limiting each to a maximum of 60 days and requiring retailers to clearly display both the lowest price from the prior 30 days and the discounted price during the sale. Additionally, under price-control rules in Croatia, retailers must show an additio... Read more
Mandatory e-Invoicing from in Croatia starting January 1, 2026
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Croatia is introducing Fiscalization 2.0 from 1 January 2026, making mandatory e-invoicing (eRačun) the foundation of a fully digital, real-time tax reporting system with automatic fiscalization embedded in the invoice flow. The reform will be implemented in phases, requiring all VAT-registered businesses to issue and receive eRačuni by 2026 (with non-VAT taxpayers initially required to receive th... Read more
Croatia Introduces Serious Legal Consequences for Using Software that Circumvents Fiscalization Procedures
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
The Tax Administration is intensifying supervision of cash receipt issuance and fiscalization, including checks of mandatory receipt elements and the software used at points of sale. The use of software designed to bypass fiscalization may trigger criminal liability for both software providers and taxpayers, with authorities warning that only compliant solutions should be used, as unissued receipt... Read more
Croatia Introduces Changes to VAT Cash Accounting Procedure Effective 1 January 2026
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
Taxable persons established in Croatia with 2025 annual supplies not exceeding EUR 2,000,000 may opt to apply the VAT cash accounting scheme from 1 January 2026, provided they notify the Tax Administration by 31 December 2025. Once opted in, the scheme must be applied for at least three years, with VAT accounted for upon receipt of payment and input VAT deductible only after the supplier’s invoice... Read more
Croatia Introduces New Rules on Receipt-Issuiung Exemptions
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
As of 1 January 2026, the exemption from issuing receipts for retailers predominantly selling newspapers, tobacco products, stamps, and postal valuables is abolished, making fiscal receipt issuance mandatory. The amendment leaves existing exclusions unchanged for activities such as gambling, vending machine sales, and certain direct agricultural sales under Article 64(1) of the General Tax Act. Ef... Read more
Customs Authority in Croatia Clarifies Rules for Non-EU Online Purchases and E-Commerce Imports
Public
Croatia
Author: Vukašin Santo
Croatia
Author: Vukašin Santo
The Customs Administration has issued key clarifications on customs procedures for goods purchased online from non-EU countries, responding to the rapid growth of cross-border e-commerce and consumer protection concerns. These clarifications are published as a comprehensive FAQ addressing customs declarations, duties and VAT, courier authorisations, simplifications for low-value and private shipme... Read more