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Public Germany Author: Kristina Dosen
In Germany, the method of cash withdrawals at retail checkouts, referred to as "cash back," is becoming increasingly popular among consumers. This convenient service allows shoppers to withdraw cash directly at the register while making a purchase, eliminating the need for a separate trip to the ATM.
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Content accuracy validation date: 29.04.2024
Content accuracy validation time: 12:35h

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According to a report by the German news agency, the total volume of cash payments increased by a significant 20% last year, reaching 12.31 billion euros. The cash back system functions by allowing customers to pay with a card at the checkout and then request a specific amount of cash, which is then added to their bill and deducted from their bank account, as explained by Phoenix magazine. The maximum withdrawal amount is typically capped at 200 euros.

This data was presented by the EHI Market Research Institute. Horst Ruter, the author of the study, highlighted the convenience for customers, stating, "It saves them an additional trip to the ATM. The demand is also increasing due to the decreasing number of ATMs."

Retail companies that offer this service, including food retail chains such as Rewe and Edeka, pharmacies like DM and Rossmann, and some hardware and tool stores, have found it financially beneficial. Research indicates that these retailers return more than 13% of the earned money to their customers.

However, with the growing frequency of this cash access method, there is an increase in the fees that companies must pay to banks. EHI data shows that these fees range from 0.1% to 0.2% of the transaction amount. Consequently, retail entities paid a total of 17.23 million euros last year in fees, marking a 25.7% increase from 2022.

This trend not only demonstrates the evolving landscape of consumer payment preferences but also highlights the shifting dynamics in retail financial transactions in Germany.

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