Romania has enacted a new law to enhance consumer protection by imposing fines on sellers who fail to replace defective products within 30 days of purchase, with penalties ranging from 5,000 to 25,000 lei. Previously, there were no real consequences for non-compliance, leaving consumers frustrated with faulty goods. The law aims to ensure sellers act responsibly and uphold consumer rights, aligning Romania more closely with European standards and promoting a fairer shopping experience for buyers.
Fines for Not Replacing Defective Goods in Romania
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Romania
Author: Tara Nedeljković
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General information
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4647
Content accuracy validation date:
10.11.2025
Content accuracy validation time:
08:13h
Romania is making a somewhat big move to better protect consumers. A new law now fines sellers who don’t replace defective products within 30 days of purchase. The fines can be as high as 25,000 lei, sending a clear message: businesses must respect your rights. To be more precise, the fines range from 5,000 lei to 25,000 lei for traders who do not replace defective products within 30 calendar days of purchase.
Before, sellers were supposed to replace faulty goods if problems showed up soon after buying, but there was no real punishment if they refused. This often left shoppers stuck with broken or non-working products — and feeling frustrated.
This new law changes that by introducing fines for those who don’t follow the rules. The government hopes this will make sellers more responsible and honest, so consumers can trust the market more.
Once the law is officially signed, every seller in Romania will have to replace defective items quickly or face consequences. This means no more excuses or delays for customers asking for replacements.
Consumer groups are happy with the change, saying it will stop unfair treatment and make it easier to solve problems with faulty products. It’s a big win for anyone who’s ever bought something that didn’t work as it should.
In short, Romania’s new rules bring the country closer to European standards and show that consumer protection really matters. It’s a step toward a fairer, safer shopping experience.
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New event was created: Reminder - Join our free webinar: Upcoming Changes and Fiscalization Status in: Belgium, Hungary, Romania
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Author: Tara Nedeljković
From e-receipts, QR codes and cloud-based systems to mandatory e-invoicing, Europe is entering a new phase of digital tax compliance. Hungary, Romania, Belgium and Croatia are introducing major fiscalization updates that will directly impact retailers, POS vendors and software providers across the region. In this webinar, we’ll break down the current landscape and upcoming changes across the... Read more
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Author: Tara Nedeljković
From e-receipts, QR codes and cloud-based systems to mandatory e-invoicing, Europe is entering a new phase of digital tax compliance. Hungary, Romania, Belgium and Croatia are introducing major fiscalization updates that will directly impact retailers, POS vendors and software providers across the region. In this webinar, we’ll break down the current landscape and upcoming changes across the... Read more
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